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Resetting unit with ost password

jim Apr 20, 2013 09:53AM PDT

Can anyone tell me how to doa base reset. I just bought a used Vera 3 and the guy forgot to give me his password and now I cannot get a hold of him. I really need to get this thing going this weekend. HELP!!! And Thanks!!!!

Up -5 rated Down
Greg Jul 18, 2013 07:00AM PDT
I too would love an answer to this one. Bought a used vera lite and I can't get in!

Up -8 rated Down
Daniel Stephen Jul 18, 2013 07:03AM PDT Mi Casa Verde, Inc. Agent
If the Vera unit is using the latest firmware available on our site ( http://micasaverde.com/setup ) you should try to reset it to factory defaults by keeping the reset button pressed for 10 - 15 seconds. This should reset everything that's on the unit, as well as any existing user.
If for some reason this doesn't work, please send us an e-mail to support@micasaverde.com with a picture of the back of the unit and we'll assist you asap.

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